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Innovation · 2018–2022
Diagnosing Services for Victims of Violence in Talamanca (UN Costa Rica)
Design-thinking diagnosis of service bottlenecks in the Caribbean region.
Led a collaboration with United Nations Costa Rica to diagnose bottlenecks in services for victims of violence in the Caribbean region of Talamanca.
Facilitated participatory design-thinking workshops bringing together community members, local public institutions, and UN staff to surface pain points and identify points of intervention in the service-delivery process.